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Track payments

In this article we guide you on how to track your payments.

Neha Joshi avatar
Written by Neha Joshi
Updated over 4 months ago

On each booking, you will be able to see a receipts tab where you can see all the payments for the booking. Receipts will be generated automatically by the system in advance, so that you can view your expected payments. Clicking into any receipt will allow you to see an overview of the details submitted.

The invoicing process

The receipts will have a status to indicate the stage they are in:

Status

Explanation

Pending Invoice

The receipt has been generated, and is ready to enter the relevant
invoice run.

Invoicing

The receipt is currently going through an invoice run. The invoice will be
available to view shortly.

Pending Payment

The receipt has been placed in an invoice, and you can now view
when payment will be made.

Paid

The receipt has been invoiced and paid.


Track payments

To track payment of a particular receipt, follow these simple steps:

  1. Click on the Finance tab.

  2. Click on Invoices on the left hand side.

  3. If required, filter the invoices via the options on the left hand side, then click Update Results.

  4. Click into a the invoice reference number to see full details of the payment, and the due date for the payment.

๐Ÿ“ŒNote: If you wish to see all the receipts included on the invoice, click on the Receipts tab on the left hand side and click on the receipt reference number to see further details.


Receiving payments

  • You will receive payment in line with the payment terms.

  • Payment will be sent to your account, using the bank details you have provided on the system.

  • You will receive the payment from adam into your account along with a remittance sent to the email address you have provided.

๐Ÿ“ŒNote: Some boroughs will pay you directly. Banners will appear on each invoice to show who is responsible for making the payment to you, so that you know who to expect payment from and who to contact if you have any queries.

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